Good Boy Ben provides medication reminders for people and pets on iPhone, iPad and Android. Try the steps below or email us if you need help.
Check your internet connection and confirm that the App Store or Google Play is available. Reopen the paywall and tap Try Again. If you already paid, use Restore Purchases. Do not purchase a second time simply because Premium has not refreshed.
On Apple devices, open Settings, tap your name, then Subscriptions. On Android, open Google Play, tap your profile, then Payments & subscriptions → Subscriptions. Deleting Good Boy Ben does not cancel a subscription.
Safety Net requires an active Premium entitlement, an internet connection, and an eligible mobile number in a supported country. The United States and Canada are currently supported; the app marks planned countries as coming soon. The trusted contact must reply as instructed to the invitation before alerts can be enabled. The app will show if the feature is temporarily unavailable.
The contact can reply STOP to opt out. They can reply HELP for help. The app owner can also switch Safety Net off or delete its contact and schedule data inside Good Boy Ben.
Good Boy Ben follows the device's local time zone. Open the app after a time-zone change and review upcoming reminders before relying on the new schedule.
Good Boy Ben is a reminder tool, not a medical device or emergency service. Always follow advice from a doctor, pharmacist or veterinary professional. Safety Net and ordinary notifications are not guaranteed-delivery systems.
Medication details are stored locally on your device. Safety Net data can be deleted from its settings screen. For privacy requests, see our Privacy Policy or email [email protected].
Email [email protected] with your device model, operating-system version and a description of what happened. Please do not email medication names, medical records, passwords or payment-card information.
QLG Media Ltd
Company number 14730927
71–75 Shelton Street
Covent Garden, London WC2H 9JQ
United Kingdom