Carrier compliance documentation

Safety Net SMS consent flow

This page documents how a trusted contact knowingly opts in to transactional medication check-in alerts from Good Boy Ben at +1 855 236 1096.

No marketing or promotional texts are sent. Medication names, doses, profile names and medical details are never included in Safety Net messages.

How consent works

Contact agrees first

The app user asks one trusted person for permission to send an invitation and possible medication check-in alerts.

App user records that permission

The user enters a name or relationship label, selects a supported country, enters the mobile number and must check: “My contact has agreed to receive an invitation and possible medication check-in texts.” The invitation button remains unavailable until this is checked. Up to three contacts can be added.

Recipient confirms by text

The trusted contact receives a one-time invitation containing a unique six-character code. They must reply YES <code>. Safety Net cannot be enabled before that valid reply is received.

Consent remains controllable

The contact receives a confirmation, can reply STOP at any time, and can use START or UNSTOP to remove a carrier block. Reply HELP for standard assistance.

9:41

Safety Net

Invite a contact (up to three)

Contact country · United States (+1)

Mobile number

✓

My contact has agreed to receive an invitation and possible medication check-in texts.

Send invitation

Good Boy Ben: You were invited to receive medication check-in alerts. Reply YES ABC234 to agree. Msg & data rates may apply. Reply STOP to opt out.

YES ABC234

Good Boy Ben: You're confirmed as a Safety Net contact. Up to 20 alerts/month. Msg & data rates may apply. Reply STOP to opt out or HELP for help.

Production message samples

InvitationGood Boy Ben: You were invited to receive medication check-in alerts. Reply YES ABC234 to agree. Msg & data rates may apply. Reply STOP to opt out.

Opt-in confirmationGood Boy Ben: You're confirmed as a Safety Net contact. Up to 20 alerts/month. Msg & data rates may apply. Reply STOP to opt out or HELP for help.

Medication check-in alertGood Boy Ben: A scheduled dose has not been confirmed. Please check in with the person who invited you. Reply STOP to opt out.

HELP responseReply STOP to unsubscribe. Msg & Data Rates May Apply.

Message frequency varies. The app account has one shared allowance of up to 20 medication check-in texts per calendar month across all recipients, plus occasional invitations or consent confirmations. Carrier message and data rates may apply.

Program details

Use case: Transactional account notifications for up to three user-designated trusted contacts. Messages are triggered only when a scheduled dose remains unconfirmed after the user's selected 15, 30 or 60-minute grace period.

Service: Good Boy Ben, operated by QLG Media Ltd, company number 14730927.

Support: [email protected]

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